Frequently Asked Questions

We make our men’s recycled shirts in Romania, working with Italian fabric. All our products have been designed and made exclusively for us and we have developed recycled fabrics that are not available to anyone else.

Not only do we recycle Neem products, we will also recycle any other cotton garments you have finished with. Our ‘Take Back Scheme’ includes any branded clothing – all will be recycled – and once you have sent on to us, we will issue you with a £20 credit for future Neem purchases.

All returned product is sent to our recycler. We work with the first UK automated fibre sorter, who cleans the fabrics leaving them ready to repurpose into something new. Our recycle partner produces the lowest emitting recycled fibre in the world.

We use the textile waste as a raw material resource, diverting it from landfill and incineration. Rather than sourcing new materials, we give life to old, unwanted fabric.

We have measured the life cycle analysis of our product using a third party Green story. Whilst this may not be a perfect, it’s a start. We are obsessed with knowing exactly how our products are made and their impact on the environment. We know already that every shirt we make uses 40% less C02e and over 90% less water than a standard shirt. We are forever looking to improve these statistics and working hard to do so.

We have measured the life cycle analysis of our product using a third party Green story. Whilst this may not be a perfect, it’s a start. We are obsessed with knowing exactly how our products are made and their impact on the environment. We know already that every shirt we make uses 40% less C02e and over 90% less water than a standard shirt. We are forever looking to improve these statistics and working hard to do so.

This is a post COVID style, ideal for looking smart yet comfortable –a contemporary uniform that is versatile and stylish.

We do this to reduce waste; by taking orders 6 weeks prior to delivery, we can ensure we are purely making to order. No warehouses full of unsold clothing. In the UK 73% of clothing ends up in landfills and in the last 20 years the volume of clothes thrown away has doubled from 7 million tonnes to 14.

We try to make approximately fifty of style, which we then make in sizes SMALL to DOUBLE EXTRA LARGE.

Please call 078180 66652 or e mail contact@neemlondon.com and we will get back to you.

We use British based suppliers where we can for example our woolen fabric for jackets is woven in Yorkshire. Sadly the supply base outside woolens is not there, we've tried and would love to partner with any shirt or cotton based suppliers. We run a life cycle assessment of our products that measures the carbon footprint, that takes transport into account and will continue to look at and for UK based suppliers. Finally we have created a supply chain for our WEAR WELL take back scheme that allows us to fibre clean/sort/shred/spin and weave all in the UK.

Everything is sustainably sourced and produced. The real question is “how come fast fashion is so cheap?”. The answer to that is that the negative externalities of pollution, climate change and loss of human dignity are not included in the price. Neem products are zero carbon, produced from waste which would have ended in landfill, and can be sent back at end of life. Unlike cheap brands, we make in small batches in factories close to home with workers paid a living wage - nothing goes to waste, nobody suffers and climate impact is minimised

It will depend on the delivery option chosen:

Express — 1 to 3 business days
(£10.00 GBP)
Standard — 2 to 4 business days below £100
(£5.50 GBP)
Standard above £100.00 and up 2 to 4 business days
(£3.00 GBP)

Didn’t get the perfect Neem fit or colour? No problem, you can exchange your purchase for another size or style within 90 days, free of charge.

Simply follow the link below and select your new size or colour:
https://returnsportal.shop/neem

Once your return arrives, we’ll send out your replacement right away. Need help? Use the Chat with Us function or contact us at: team@neemlondon.com

If you’d prefer a refund, follow the same link and enter your order number (include the NLL prefix in capitals). Print or use the QR code to return your parcel.

You can also choose our Shop Later option, we’ll give you 20% extra credit to use on your next purchase.

Please reuse the original packaging if you can, or any old box to help reduce waste.

https://returnsportal.shop/neem