Shipping policy
COMING SOON
We show products on the site that are coming soon and we will be selling in the future. This really supports demand for products and allows us to forecast ahead of time, to avoid waste, in a much more accurate way, sign up and when available we will notify you.
PRE ORDER
We offer a pre order paid service. This allows us to control waste and react to what customers are ordering ahead of time. We anticipate these products being delivered within the 6 week timeframe we publish on the website
UK ROYAL MAIL 3 – 5 WORKING DAY STANDARD DELIVERY
We use Royal Mail as they were the greenest and lowest carbon we have found, we will continue to look and study other delivery providers as we grow.
We endeavour to dispatch orders placed before 12pm on the same day, however this will be dependent on stock availability and demand.
These orders are sent via Royal Mail and a signature will not be required on delivery.
We charge £3.50 for delivery, as a way of ensuring that our carbon neutral offset investment schemes are supported.
UK NEXT DAY DELIVERY £7
Next Day Delivery parcels are sent on a next working day delivery service. These must be ordered before midday to guarantee a next working day service.
INTERNATIONAL SHIPPING
We ship internationally BUT do no accept returns internationally apart from USA , where we ship to a local depot in New York to save C02e. Rates very by country and size of package. Please check with us for sizing to avoid unnecessary returns.
We show products on the site that are coming soon and we will be selling in the future. This really supports demand for products and allows us to forecast ahead of time, to avoid waste, in a much more accurate way, sign up and when available we will notify you.
PRE ORDER
We offer a pre order paid service. This allows us to control waste and react to what customers are ordering ahead of time. We anticipate these products being delivered within the 6 week timeframe we publish on the website
UK ROYAL MAIL 3 – 5 WORKING DAY STANDARD DELIVERY
We use Royal Mail as they were the greenest and lowest carbon we have found, we will continue to look and study other delivery providers as we grow.
We endeavour to dispatch orders placed before 12pm on the same day, however this will be dependent on stock availability and demand.
These orders are sent via Royal Mail and a signature will not be required on delivery.
We charge £3.50 for delivery, as a way of ensuring that our carbon neutral offset investment schemes are supported.
UK NEXT DAY DELIVERY £7
Next Day Delivery parcels are sent on a next working day delivery service. These must be ordered before midday to guarantee a next working day service.
INTERNATIONAL SHIPPING
We ship internationally BUT do no accept returns internationally apart from USA , where we ship to a local depot in New York to save C02e. Rates very by country and size of package. Please check with us for sizing to avoid unnecessary returns.